Communal TV

We’re the experts on digital TV

This page answers some of the questions that people working in the social sector ask most frequently about the digital switchover and our Communal Solution. If you have a question that isn’t covered, or you need more information about anything else, please call our dedicated team on 08442 410 388 and they will be pleased to help you.

• Q1: What does a Communal Solution based on IRS look like? 

  A: It typically comprises a satellite dish of about 78cm across and two aerials on the roof (one for TV and one for radio), and an indoor cabinet for switches and cabling.

• Q2: How much does it cost to install? 

  A: That depends whether you are upgrading or having a new system, whether you have existing cable ducts, and whether you want the cabling to be inside. Having a survey done will determine the price.

• Q3: Do you offer bespoke solutions? 

  Yes, all IRS-based solutions are bespoke.

• Q4: Is there a maximum number of flats for a Communal Solution? 

  A: No. An IRS can be designed for any number of flats.

• Q5: Is there a maximum number of storeys? 

  A: No, but we may need to use special access equipment for some blocks. A survey will determine this.

• Q6: Don't you offer Shared Dish to social landlords? 

  A: Shared Dish is not the best solution for the social sector, as the social landlord has a responsibility to provide choice (i.e. a platform-neutral solution).

• Q7: Can my tenants get TV from another company if Sky installs the Communal Solution? 

  A: Yes. They can, for example, choose Top up TV or Freeview. But if they want cable TV or Homechoice they will need to consult the cable providers.